Mom with Alice
  • On Dec 31, 2022
    Randy from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I want to changed the dates I attend a park?

    Hi there Randy!

    Thank you for bringing your concerns to planDisney. We truly appreciate your patience as we help you and all guests navigate the best way for every family to enjoy their adventures at the Disneyland Resort together.

    The reservation system to enter the resort allows guests to cancel their reservations up until the clock strikes midnight the evening before their visit. You can do this by going to My Theme Park Reservations and click on the "Cancel Reservation" link. And Randy, I personally like to make sure that if I have a future date in mind, I check the availability calendar to make sure that date is also available. I love Queen Elsa, but I wouldn’t want to be left out in the cold without a reservation for entry!

    Have you downloaded the Disneyland Mobile app yet, Randy? This is what you’ll need to scan your tickets upon entry, plus it saves valuable time by posting the wait times for most rides. My favorite part of this free app is that I can place mobile orders for meals, snacks, and beverages so that I can pick them up after I’ve been enjoying attractions all over the parks

    In the future, if you ever have an urgent request, you can always call or message Guest Services to speak with a helpful Cast Member who can walk you through the cancellation process. This is also where you can ask about many other offerings at the Disneyland Resort, such as Disability Access Services, and special dietary restrictions . There is also a chat feature in the Disneyland Mobile app where you can connect with a live Cast Member.

    Randy, I truly hope to have answered your question about canceling your reservations in favor of a future date at the Disneyland Resort. Please feel free to come back and ask me any other questions if you need follow-up. I'm always happy to research and share the most up-to-date information on how to keep our families happy and comfortable while making everlasting memories together.

    Wishing you a magical New Year!
    Danielle
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Meet the Panelist: Danielle, California

I'm Danielle, a happy wife, toddler mom and virtual teacher who grew up just around the riverbend from the Disneyland Resort. I love to find ways to experience all of the magic that The Happiest Place On Earth has to offer. I always find the yummiest snacks, take practically perfect photos and add magic to a romantic night out. I'm thrilled to share ways to keep our little ones happy and cozy in the parks and hotels, so if you're feeling overwhelmed planning your dream trip, then you've got a friend in me! Learn More About Danielle

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