Cinderella Castle 50th Night
  • On Oct 19, 2021
    Alyssa from NJ Asked

    How can I change someone's reservation under the my experience app so I manage their plans?

    Hello Alyssa,

    It sounds like you're in a practically perfect planning mode for your Walt Disney World Resort vacation, and that's great to hear!

    One thing to keep in mind about Walt Disney World Resort theme park reservations made through the Disney Park Pass system is that these reservations can't be modified once made. Reservations can, however, easily be cancelled using the "My Plans" features in your My Disney Experience account, and new reservations can be made through the Disney Park Pass system. Before cancelling a theme park reservation, it's always a good idea to check the Theme Park Reservation Availability calendar to check that the theme parks you want to visit have reservations available to select on the dates you wish to visit.

    Alyssa, if you're interested in making plans with others in your travel party, you might want to look at the Family & Friends features in My Disney Experience. With the Family & Friends features, you can make reservation-based plans like theme park reservations and dining reservations. If you're specifically looking to manage plans for another Guest, for example a Guest in your party who's a minor, the Family & Friends features can help you do that, too. When you add a Guest to your Family & Friends list, you can choose the option for "I want to manage all plans for this Guest." 

    The Family & Friends features are also available in the My Disney Experience mobile app. Simply tap the main menu in the app (the three stacked lines in the lower right) and tap on "My Profile" and you'll see the "Family & Friends List" tab.

    I think you'll find that the Family & Friends features can offer lots of convenience when you're making and managing plans for your group.

    I hope this tip is helpful, Alyssa. If you'd like any help with your My Disney Experience features, you can reach out to the Website Support team at the Walt Disney World Resort by calling (407)-934-7639. You can also use the online chat service as well as the "Chat with Us" feature in the My Disney Experience mobile app.

    Here's wishing you a wonderful and fun visit to the Walt Disney World Resort!

    Jerry
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Meet the Panelist: Jerry, Pennsylvania

The playful and creative optimism of all things Disney has enthralled me since I was a kid. I loved watching "The Wonderful World of Disney" on Sunday nights, seeing all the live-action and animated classics in theaters, and — of course — visiting "The Most Magical Place on Earth" for the first time 45 years ago. These days, the big kid in me still loves to play Disney. As a long-time Disney destinations vacationer, I'm looking forward to helping you play Disney starting here at planDisney! Learn More About Jerry

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