Mom and Son on Safari; Giraffe; AA
  • On Apr 13, 2024
    Teresa from NC Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I change my resort?

    Hi Teresa,

    Welcome to planDisney! I am always thrilled to greet a fellow North Carolinian!

    We are delighted to see that you have a vacation package or resort hotel stay to visit the Walt Disney World® Resort. If you have booked a vacation package or Disney Resorts Collection hotel, you may be able to change that vacation package or resort hotel in your My Disney Experience account. First, check to see if the vacation package or resort hotel is linked in My Disney Experience. If it is, look for a link to modify. If you do not see a link, call to speak with a cast member in Disney Resort Hotel Reservations.

    As you consider changing resort hotels, there are a few other considerations to remember. First, if you booked the resort hotel as part of a vacation package, remember that changing the resort may change the availability of any Special Offers used. Second, if you have not yet done so, consider the proximity of resorts to the theme parks as well as the resort's available transportation options. My family prefers resort hotels with multiple transportation options, especially those within walking distance to a theme park. Finally, keep an eye on the date that you try to modify or cancel a reservation to avoid cancellation fees.

    When changing resorts, also consider the amenities of the resorts. We love to dine at our resort hotel so we value resort hotels with multiple dining options that include table-service and quick service possibilities. At Disney's Polynesian Village Resort, for example, we eat at Kona Cafe, 'Ohana, and Capt. Cook's.

    Teresa, I hope this helps! I am sending a little extra pixie dust trusting you will get that resort hotel changed!

    Magic and memories,

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Meet the Panelist: Donyell, North Carolina

Hello from North Carolina! I am a mom of twin girls, wife, and university professor who has been inspired by the creativity of Disney for a lifetime. Since my first Disney visit when I was 12-years-old, I have been drawn to the adventures crafted by Disney Imagineers. Planning Disney vacations helps connect me to families who will find in Disney the kind of joy my family has experienced over the years. Allow me to help you map your own Disney journey so that you, too can create the memories of a lifetime! Learn More About Donyell

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