Disneyland- Mainstreet Station
  • On Oct 19, 2022
    Meghan from IL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I change the names on my tickets? It looks like all the names of our tickets changed to my name (I purchased all the tickets). Can we adjust these incase we need reentry for some reason?

    Hey howdy hey, Meghan, and thanks for bringing your question to planDisney!

    I’m so excited for you to arrive at the Happiest Place on Earth tomorrow! You’re going to make so many special memories while celebrating Halloween Time at the Disneyland Resort!

    As for the issue with your theme park tickets all showing your name, I have some good news. You actually don’t have to change the names on your tickets prior to your visit, since Disneyland Resort theme park tickets aren’t assigned to a specific person until each ticket is scanned at the front entrance turnstiles. As soon as you’re all scanned in, the Cast Member will take a picture to assign each specific ticket to a Guest. At that point, the ticket can’t be transferred to anyone else. However, I understand that it may be confusing to not be able to see specific names associated with tickets while using Disney Genie+ service on your Disneyland app, so if you’d prefer to change the names on your tickets ahead of your arrival, you can call a Ticketing Cast Member at (714) 781-4636 for assistance. 

    Speaking of the Disneyland app, I recommend making sure you have it downloaded and ready to go before you enter the theme parks tomorrow. I like to think of the Disneyland app as my favorite handy helper in the parks! With the app, you can check attraction wait times, find favorite Characters, use Genie+ service, and even mobile order food and drinks

    Wishing you a vacation filled with fun and magic, Meghan! Please stop back with any additional questions you may have… we’re all EARs!

    See ya’ real soon,
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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