• On Jun 1, 2021
    Marielyn from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I change the name of a ticketholder with reservation? There is a conflict of schedule and he won't be able to go.

    Hello Marielyn! 

    Welcome to planDisney! We’re over the moon you brought your question our way! 

    Plans change! But, lucky for you it’s a simple process to update a ticket holder once you’ve arrived at the Disneyland Resort. You do not have to change the name on an existing unused ticket in order for another person to use it. Once your party arrives at the turnstiles of the Disneyland Resort Theme Parks, a Cast Member will take a picture of each person and link it to their ticket. From there, the ticket will be associated with the person in the picture, not the name on the ticket. Multi-day Disneyland Resort Theme Park Tickets must be used by the same person each day. After the first use,  a ticket may not be assigned to a new person. 

    If you have additional questions, I encourage you to reach out to Ticket Services at (714) 781-4636. A Cast Member there would be happy to assist you further. 

    Thanks again for dropping by with a question! We hope to see you again real soon! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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