Couple on Main Street, U.S.A.
  • On May 28, 2021
    Shaquila from IN Asked

    Can we change the name on a ticket, someone in our party is unable to go so we want to change the name on the ticket.

    Hey there, Shaquila! You're as welcome as can be here at planDisney!

    Are you getting excited for your upcoming Walt Disney World Resort adventure? Before you know it, you'll be walking right down the middle of Main Street, U.S.A., with Cinderella Castle gleaming in the distance. I bet you can practically taste the Mickey ice cream bars right now!

    While you're making all of those magical plans, there's always a chance that you'll need to change something. Lucky for us, Disney has you covered! As long as that ticket hasn't been used yet, you can absolutely change the name in your My Disney Experience account. I'll walk you through it right here:

     - Go to the Walt Disney World website and click on "Sign In or Create Account" and enter your email address and password.
     - Roll your mouse over the "My Disney Experience" logo in the menu bar.
     - Select "My Plans" in the drop-down menu.
     - Scroll about halfway down the next page and click on "Tickets & Memory Maker."
     - You should see all tickets linked to your account. Find the one you want to change and click on "Reassign Ticket."

    If the person you're adding is linked to your My Disney Experience account through your Family & Friends list, you can select them in the drop-down menu. Otherwise, just click on "Add Guest" to manually enter their info. And that's it! The ticket has been reassigned to a different Guest, and you're all set for your magical vacation!

    Shaquila, if you have any trouble at all reassigning the ticket, go ahead and give Guest Relations a call, and a Cast Member will be happy to wave their magic wand and take care of it for you.

    I hope this helps you plan an amazing vacation at the Walt Disney World Resort for your whole crew, Shaquila. And if you have any more questions, just give a little whistle! We're always here to help!

    Keep Disney Dreaming,

    Kathy K.
thumbnail image for Kathy

Meet the Panelist: Kathy, Florida

I've lived my whole life just an hour's drive from Walt Disney World, so I've been a regular visitor for as long as I can remember. Even after all these years and so many visits, I love that there's still so much to discover! Now that I'm a mom myself, seeing my favorite place through my son's eyes has given me a whole new perspective that I enjoy sharing with other parents of young children. Learn More About Kathy

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