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  • On Dec 17, 2022
    Lida from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    how do I change a name on a ticket?

    Hey howdy hey, Lida! You’ve got a friend in me at planDisney!

    I always enjoy helping my fellow Californians, so let’s get started! If you’d like to change the name on a ticket prior to your arrival at the Disneyland Resort, you’ll need to contact a Cast Member at (714) 781-4636 for assistance. Technically speaking, you actually don’t have to change the name on the ticket, since tickets aren’t assigned to a specific person until each ticket is scanned at the front entrance turnstiles. As soon as a Guest is scanned in, the Cast Member will take a picture to assign a specific ticket to them. At that point, the ticket can’t be transferred to anyone else. However, I understand that it may be confusing to not be able to see the specific name associated with that ticket while using Disney Genie+ service on your Disneyland app, so it may be worth taking the time to change the name ahead of time. 

    As your trip approaches, I recommend downloading the Disneyland app and getting familiar with it. The Disneyland app is my favorite handy helper in the parks! With the app, you can check attraction wait times, find favorite Characters, use Genie+ service, and even mobile order food and drinks. This convenient service has saved my family from many toddler (and parent) meltdowns in the past!

    I hope you’re enjoying the magic and wonder of the holiday season, Lida! Wishing you a joyous 2023 and beyond!

    See ya’ real soon, 
    Kristin
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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