• On Apr 10, 2017
    Andrew from NC Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I change who manages the plans in the My Disney Experience? I've always managed our tickets, etc., but for some reason it is now showing my wife as managing our plans. This means I cannot manage certain things from the app. Can I change this?

    Welcome to the Disney Parks Moms Panel, Andrew! Thank you for stopping by with your question! 

    It looks like you are just a few short weeks away from your magical vacation to the Walt Disney World Resort. I hope your excitement levels are rising as your countdown is shrinking. I bet this will be a vacation to remember! 

    Andrew, to make any permission changes like the one you are inquiring about, I recommend doing so from your home computer. Once you are logged in to your My Disney Experience account, select My Family & Friends List. Look for your name and select on the right-hand side where it says Update. A message window will pop up asking if you would like to share your list. Select that. I recommend having your wife do the same on her account. Once you have both done that, check back on your app and see if that fixed your managing abilities. If that didn’t do the trick, I would suggest reaching out to Disney’s Internet Help Desk at 407-939-7765 where a helpful Cast Member will help you sort this out. 

    Are you planning a visit to Epcot during your stay? My favorite festival, the 2017 Epcot® International Flower & Garden Festival is currently in bloom. With stunning landscapes and lifelike character topiaries to the delicious food offerings all throughout the World Showcase Outside Kitchens, it’s a must do when I visit during spring! 

    Have a magical day! Please do come back and see us again soon. 

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Meet the Panelist: Emille, Florida

Hi! My name is Emille. I’m a mom of two and wife to a wonderful fellow Disney nerd! As a current Florida resident and Annual Passholder, I love being able to visit the Walt Disney World Resort frequently. When I’m not at the Parks, you can find me leading worship at my local church or traveling with a prison ministry I sing and speak for. I look forward to answering your questions and sharing some of my favorite tips to help you plan your next magical Walt Disney World vacation! Learn More About Emille

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