Father and son walking through BOG
  • On Jan 16, 2022
    Martin from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I change my email address? I don't have access to the one on file

    Hi Martin,

    Welcome to planDisney!

    I’d be more than happy to help you change your email! First, you’ll want to go to the home page of the Walt Disney World Resort website, and in the upper right-hand corner, you’ll select the “My Disney Experience” tab. Then sign in to your My Disney Experience account and within the tab select “Profile”, right under your name. Next, scroll down and select “Account Settings”, the first line of this new page should be “Email” and there you can update your email address. While on this screen you might want to confirm all your other information is the latest and greatest.

    If you can’t log in to My Disney Experience for any reason, you can always call the My Disney Experience and MagicBands help desk and the Cast Member should be able to adjust it for you. Also keep in mind if you’d like to create an all new profile for your current email address, that is an option as well. Just remember that if you decide to take this route, it will be a completely new profile and you’ll have to re-enter and re-link any information.

    I hope this “Bit By Bryanna” is helpful as you update your My Disney Experience account in preparation of visiting the Walt Disney World Resort. If you have further planning or vacation questions, feel free to reach out, I’m always happy to help!

    The Magic Is Calling, 

thumbnail image for Bryanna

Meet the Panelist: Bryanna, North Carolina

Welcome to planDisney! My name is Bryanna and I am a "Disney-lifer". I have traveled to the Walt Disney World Resort since my toddler years and I have not been able to get enough of the magic. Whether we are at the one of the Walt Disney World Theme Parks or a Disney Resorts Collection Hotel, it is a way to escape every day life. I have planned many family vacations and now it is my turn to help you. Through my experienced lens, I take joy in being a part of your magical journey! Learn More About Bryanna

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