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  • On Mar 12, 2024
    Naydeliz from PR Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How can I change the email on my account if I don’t have access to it.

    Hey Naydeliz, welcome to planDisney! We're thrilled to have you here and we're sorry to hear that you're having trouble with your My Disney Experience account. But don't worry, I'll do my utmost to assist you in resolving the issue you're having. 

    If you can still access all of your email accounts but can't remember your My Disney Experience password, username, or the email you used to sign up, don't worry. You can either request a new password or find your email on the login page by clicking on "Looking for username login?" at the bottom and then "Need help signing in?" on the next page. 

    Now, if you don't have access to your email account, your best bet is to reach out to the My Disney Experience Technical Support phone line. A friendly Cast Member will work with you to restore your access and change your email address after verifying that you are the account owner.

    If you happen to be at the parks, that's even better. I suggest visiting any Guest Relations desk at Disney Resorts Collection hotels or at any Theme Park and explaining the situation to them. They are known for being super friendly and helpful and can also assist you with any technical glitches.

    Naydeliz, I really hope this helps you get your account back in a jiffy! If you have any more questions or need any further assistance, please feel free to send us a message anytime. It's always a pleasure to help out a friend like you!

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Meet the Panelist: Nilson, Ontario

Hello from Canada's capital, Ottawa! I'm a devoted husband and a proud father of two energetic boys originally hailing from vibrant Sao Paulo, Brazil. When I'm not working as a marketing director or training to get my pilot's license, I'm deep in plans for our next magical escapade to the Walt Disney World Resort. Learn More About Nilson

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