• On Jul 9, 2021
    Melissa from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I change the date of my purchased tickets for later this month? It says it can be done on the app however, I am not able to. Please advise. Thank you

    Hi Melissa!

    Thanks for stopping by planDisney with your question. I'm happy to help!

    To modify the dates on your previously purchased tickets, follow these simple steps:

    • Open the My Disney Experience mobile app on your device, and click on the icon in the bottom right corner of the screen (three stacked lines)
    • You should now be at the Welcome screen, and see your name at the top
    • Select "Tickets and Passes", and you will be able to see all of the active tickets linked to your account
    • Choose the ticket you'd like to modify, and select "Change Ticket"
    • You'll then need to verify the ticket you'd like to change, and select "Continue"
    • You'll be prompted to check Theme Park Reservation Availability to make sure your new dates are available
    • When you scroll down, you'll see the following options: Valid Ticket Dates, Number of Days, and Ticket Type. Select "Valid Ticket Dates" to change the dates you plan to visit the parks. You'll then choose the first day of use for your ticket, and be shown the total cost (if any) to modify your dates. 
    You can make changes to your tickets (including your ticket use dates) up until midnight EST of the day before your ticket's first valid use date. There is no charge to modify your dates unless you select dates with higher ticket prices. (No refund is given if you change to dates with lower prices.) At this time, Guests are required to have a Disney Park Pass reservation in addition to valid admission to enter a specific theme park on a specific day. It's recommended you make your Disney Park Pass reservations immediately after securing your ticket dates. 

    I hope this helps simplify the process of modifying your ticket dates. It won't be long until you're making memories at The Most Magical Place on Earth!
    Diane W. 
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Meet the Panelist: Diane, Alabama

"Dream It! Plan It! Do It!" – that's my motto! If you've always dreamed of a magical visit to Walt Disney World Resort, or sailing away with Captain Mickey on a Disney Cruise, I'd love to help you plan and make the most of your vacation. My favorite getaway is a Land and Sea adventure - from Cinderella Castle to sand castles! Learn More About Diane

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