MagicBand+ pairing with Smart Phone; Minnie Mouse band
  • On Oct 8, 2024
    Karen from NY Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I use the change date in the my Disney app for tickets?

    Hi there, Karen!

    Welcome to planDisney! Thanks for stopping by to chat about your upcoming adventure to the Most Magical Place on Earth. I really appreciate Walt Disney World theme park tickets' flexibility, and I'm happy to review the steps to modify the start date.

    1. Open the My Disney Experience mobile app and tap the three parallel lines in the bottom right corner of the home screen.
    2. Click the tile that says "My Tickets & Passes" in the top right of the welcome screen.
    3. Under the ticket you would like to modify, select the pencil icon button that says "Change Ticket" and follow the prompts to choose new dates.

    I hope the above works for you, Karen. Sometimes, you'll get a message during the third step that says, "We're having trouble processing your request." If that happens, call the number on this page for help with existing tickets or try again on the web version of My Disney Experience.

    Best wishes for a smooth process! Before I go, I'll share a quick tip for using Walt Disney World theme park tickets. Did you know you can enter the parks with just a mobile device? While in the Tickets and Passes section of My Disney Experience, you'll see the option to "Save to Wallet" under each ticket. Click here and follow the directions to add a ticket to your mobile wallet. When you arrive at a theme park entrance, open your mobile wallet, tap, and go! Disney MagicMobile Service is a super convenient way to start your theme park fun.

    Thanks again for visiting planDisney, Karen. Please reach out if there is anything we can do to make your vacation even more memorable.

    TTFN - ta ta for now!
    Betsy


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Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World or Disneyland Resort. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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