Mom and Dad planning vacation
  • On Nov 7, 2021
    Olga from NY Asked

    How do I change my date of birth on my Disney account? I tried the instructions in the Q&A but they are not working. I incorrectly entered the wrong date when I created the account years ago. Thank you

    Hello Olga and welcome to planDisney!  It's so great to see you here today.

    I can totally relate to your concerns Olga, because I too have made similar kinds of errors on my own My Disney Experience account as well.  Plus, I really like seeing all my ducks in a neat row, so it really does bug me when I can't easily correct my own mistakes!

    Since you've already tried Updating Details on My Disney Account yourself to correct the small error in your birth yEAR.  I do wonder whether now might be the time to speak in person with a knowledgeable Cast Member who will be able to make those updates for you. 

    It's easy to connect with a Cast Member by dialling the telephone number for My Disney Experience & MagicBands contained within this handy Walt Disney World Resort Phone Directory. 

    I feel sure that with just a little faith, trust, and pixie dust that Cast Members will soon have your My Disney Experience account looking all neat and pretty!

    Olga, if you should have any further questions at all about an upcoming visit to the magic of Walt Disney World Resort, then please do drop back any time to me here at planDisney.  It's always a pleasure to offer some pixie-dusted assistance wherever I am able.

    Have a great Disney day ~ Jane  


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Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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