Father and son walking through BOG
  • On Oct 15, 2020
    Annah from FL Asked

    I would like to change my current park reservation. How do I do that on-line? I would not rather wait for 30 minutes on the phone that I've been doing the last three days to complete my Disney trip.

    Hi there Annah, and welcome to planDisney! It looks like your vacation is almost here. You must be so excited! Before you fly off to Never Land, let's make sure you've reserved your preferred theme parks each day of your visit.

    I'm glad to hear you've already heard about the Disney Park Pass System. This new online booking tool helps Walt Disney World manage capacity during the phased reopening. It shouldn't be a problem to alter your plans, pending availability, for your November trip. Here's what you'll need to do.

    1. Log into your My Disney Experience account and select My Plans from the drop-down menu.
    2. Scroll down to find currently held Disney Park Pass reservations and click on View Details for any you would like to change.
    3. Click Cancel.
    4. Once you are no longer holding a Disney Park Pass for a particular day of your vacation, you are free to make a new one.

    I suggest checking the Availability Calendar before canceling any reservations to make sure your desired theme park has openings for you and your party. Because availability changes as Guests' plans evolve, if your top choice is unavailable, keep checking. You never know when some pixie-dust may fall your way! 

    Annah, I hope this helps you prepare for your upcoming visit. My family and I have been so pleased with all of the measures in place to keep Guests and Cast Members safe as the phased reopening continues.

    Wishing you a magical vacation,
    Betsy
thumbnail image for Betsy

Meet the Panelist: Betsy, Maryland

Greetings! I'm Betsy, a middle school teacher, wife, and mom of two. My family and I love to travel the world, but our best memories are those made when we're visiting Walt Disney World. No matter how many times we visit, there is always something new to see, ride, or eat at the Disney Parks. Learn More About Betsy

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