• On Apr 3, 2023
    Erica from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    How do I get my castaway ID to get our photo package from the cruise?

    Hi, Erica! Thank you for stopping by planDisney with your question. I’m happy to help you locate and download your treasured memories.

    To find your Castaway Club ID, sign in to your Disney Profile on the Disney Cruise Line website. Under Already Booked, click My Profile in the My Account section. Click Membership & Passes, and you’ll see your Castaway Club ID next to an anchor.

    Now, let’s claim your pictures! Return to the Disney Cruise Line website and click Already Booked > My Cruise Photos. Enter your 8-digit Castaway Club ID to link the photos to your Disney account. It can take up to 48 hours after your cruise for all your images to be synced to your account. All digital pictures will expire 45 days after the embarkation day of the cruise. 
    You’ll be able to download pictures individually or as a group. Click the greyed-out check mark at the top right of an image in your gallery to download that picture. Once you click on the photo you want to download, the check mark will turn green. If you wish to download the entire gallery, click “Select all visible media.” It’s recommended that you use a computer instead of a cell phone to download your images.

    The professional photos you purchased during your sailing are now ready to be shared or printed. I recommend saving the licensing agreement to your phone should you need it. I hope your cruise was picture-perfect! Whether your future plans include another adventure with Captain Minnie or a trip to Walt Disney World Resort or Disneyland Resort, we are here for you!  

    SEAS the adventure,
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Meet the Panelist: Tracie, Florida

Ahoy! Just like Moana, I feel the irresistible call of the sea. I think the best vacation is aboard a Disney Cruise Line ship – thankfully, my family agrees. Whether savoring gelato in Italy, snorkeling in Mexico, or basking in the sea breeze on deck, each destination fills us with memories to last a lifetime. I look forward to helping your family plan a Disney Cruise Line adventure brimming with cherished moments!

Learn More About Tracie

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