Little Girl with Cinderella on Wish
  • On May 18, 2023
    Kathryn from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    What is my Castaway Cay membership card number and the date is was issued?

    Hi Kathryn, 

    Welcome to planDisney and thank you so much for asking us a question!

    I believe that you’re asking about Disney Cruise Line Castaway Club (the loyalty program) and how you can get more information about your membership. You can get most of this information online – simply cruise on over to the Disney Cruise Line website, and click on the “Already Booked” tab. One of the last options in that tab is for the “Castaway Club”, which will allow you to see your Membership Level (Pearl, Platinum, Gold or Silver), your Castaway Club ID number (right under your Membership Level), how many cruises you’ve completed and view your full list of Castaway Club perks. I love browsing that list and dreaming of the ways in which I’ll use those perks on my next voyage

    Unfortunately, the website no longer provides a list of past Disney Cruise Line voyages – only the total number of cruises will appear. If you want your complete cruise history, including the date of your first cruise (which would be when your Castaway Club membership began), then you’ll need to contact Disney Cruise Line to get that information. 

    I hope that my answer helps you get the most out of your Castaway Club membership! Please don’t hesitate to come back and see us if you have any other questions. We’re always happy to help!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.