Welcome, Rosemary!
There is something truly magical about the Cast Members who bring the Disneyland Resort to life each and every day. They are the heartbeat of the magic. From the friendly smiles to the extra sprinkle of pixie dust, they add to every moment! Sharing a compliment and recognizing their kindness and service is a wonderful way to give something back to the magic.
As you may have discovered, you can easily send in a Cast Compliment right from the
Disneyland App. Head to the three-line icon in the bottom right-hand corner of the navigation bar, scroll to "Cast Compliment" under the "Help & Feedback" section. The system will ask you to select what you'd like to say "Thank You" for, along with the location where the interaction took place. You'll note that adding in the Cast Member's name, hometown, and the date of the interaction is optional. Of course, any details you can provide are helpful to ensure your compliment gets back to them directly, but being specific about the location within the park and the date could still be very impactful. Disney will do their best to determine who the compliment was meant for based on the information provided. If you are still in the parks, by chance, you may want to stop by
Guest Services, which may be able to provide you with more details as well.
I hope you have been enjoying all of the happy haunts of Halloween Time during your visit! Don't forget that if you happen to take any photos with the
Disney PhotoPass Photographers, you have 45 days after capture before they expire. I've just recently learned that Guests can apply for an extension of an additional 15 days from the initial expiration if you're still trying to make some decisions on which moments to capture forever! When you head to the same three-line icon as above, scroll to "Photo Gallery" and tap "Get help with Disney PhotoPass Service". This will provide you with additional, important information to ensure that those moments are yours to keep.
Rosemary, I hope this has been helpful! Thanks so much for adding your own dose of magic with your Cast Compliment. If you have any more questions, we are always here for you at
planDisney.
See ya real soon!
Tara