Hi, Patricia!
Welcome to
Disney Parks Moms Panel; we are so glad that you sent us this great question!
When guests ship boxes of items to be delivered to their
Walt Disney World Resort hotel, if there is a Business Center--such as the one at
Disney's Coronado Resort--there is a small handling fee. Simply visit the Business Office during their regular operating hours, pay the fee and your box of spring water will be good to go. Tuck them into your in-room mini-fridge, and you'll be sure to stay well-hydrated throughout your stay, Patricia!
For those boxes that are delivered to a resort with no business center, there is no handling fee. If this the case, the front desk will have an alert on your reservation; when you check in, they'll notice that you have a box waiting for you.
Have a magical stay, Patricia!
Be sure to send more questions as you plan your visit, too; we love to help!
Andrea H