• On Jan 16, 2020
    Lori from ON Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I have my Caribbean Beach resort/tickets and dining plan package all booked. I have booked a preferred room and want to advise what village I would like to be in but can't seem to access anywhere in My Disney Experience app that will allow it?

    Hi Lori! Welcome back to the Disney Parks Moms Panel! It has been a while since we saw you last, and I am so happy to welcome you back!

    I’m so excited that you’re all set for your Spring vacation to Walt Disney World Resort with a stay at Disney's Caribbean Beach Resort! I just recently took a tour of this awesome Resort, and loved checking out the Pirate-themed rooms, as well as the newly renovated lobby areas! I was also able to have a meal at Sebastian’s Bistro, and I highly recommend it if you like seafood with a Caribbean flair! Plus, the Caribbean Beach Resort provides easy access to the Disney Skyliner, so it will offer you and your travel party an exciting new mode of transportation, quickly zooming you to destinations like Disney’s Hollywood Studios and Epcot!

    It sounds like you are very familiar with the Caribbean Beach Resort, and know just where you’d like to stay! I spoke with a Cast Member regarding your question and they advised that there are two main ways to request a specific location for your Resort Hotel room. One way would be through Resort Online Check-In. The other way is to call the hotel front desk directly at (407) 934-3400 and specify your preferences. Given that you’re planning ahead, I would suggest the second option as giving you the best chance of making this wish come true! 

    Lori, thanks so much for stopping by to see us again! Know that we are here for you and happy to answer any and all questions you bring us. Before I go, I want to make sure that you make plans to check out Mickey & Minnie’s Runaway Railway, opening March 4, 2020! Looks like you’ll be there just in time to enjoy this awesome new attraction! Tell Mickey I said hello!

    See ya real soon!
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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