Mickey in Front of Vintage Car; Mickey in costume
  • On Dec 20, 2023
    Israel from Coahuila Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i cant see my tickets. i don now the numbers, i thouht thetye were in myaccount but not

    Hello Isreal! 

    Welcome and thank you so much for bringing your question to planDisney! 

    I’m sorry you are having trouble locating your tickets in the Disneyland Mobile App. The tickets may have been removed because they reached their original expiration date. If this is the case don't worry! According to eTicket Terms & Conditions, unless otherwise stated, the amount paid for any wholly unused, expired Disneyland Resort theme park ticket (except for Special Event Tickets) may be applied towards purchasing a new theme park admission ticket at the current price. The new ticket purchase price must be equal to or greater than the amount paid for the original ticket. 

    Do you have the confirmation email you received when you made your original purchase? This email contains your eTicket information. You may use it to re-link the tickets to your account and make your Theme Park Reservation. If the tickets are expired, go to a Main Entrance ticket booth and ask a Cast Member to apply your eligible ticket amount towards a new ticket purchase.  

    If you have any additional questions, please reach out to Ticket Services at (714) 781-4636. 

    Thanks for stopping by planDisney! Please be sure to bring us more questions in the future! 

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Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

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