Avengers Campus featuring Black Panther
  • On Mar 24, 2022
    Brian from SK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cant sign in to buy tickets can I do so over phone

    Greetings, and welcome to planDisney, Brian!

    Planning a visit to Disneyland Resort should be an exciting activity, therefore I appreciate your patience and apologize for any challenges with the website. As a fellow Canadian Disney fan, and avid Disney website user, I find it very helpful to change the country filter from Canada to the United States – I can’t explain this, but it seems to work for me. As well, please ensure you are using one of  Disneyland Resort's recommended browsers and Disneyland Resort recommended browser plug-ins for optimal performance.

    Brian, if you still encounter difficulties please contact Disneyland Resort – Tickets to purchase your theme park tickets over the telephone. When doing so, kindly ask for an email confirmation with the ticket ID numbers and/or barcodes so that you can then link these tickets to your Disney account to begin your planning using My Disneyland which you can access on the top right of the page once you sign in. Once your tickets are linked, please proceed to make your Disneyland Resort – Theme Park Reservations, as this is the process of entering the theme parks at this time.

    Once your plans are set and linked to your Disney account, please download the Disneyland Mobile App to then manage your plans before and during your visit.

    During your Disneyland Resort theme park ticket purchase, consider adding the Disney Genie+ service which will save you time waiting in lines by enabling you to select an arrival window for attractions that offer the Lightning Lane entrance. With the purchase of the Disney Genie+ service, you will enjoy unlimited digital downloads of Disney PhotoPass Service attraction photos including Magic Shots from your day! You can also purchase the Disney Genie+ service upon entry into your reserved theme park by using the Disneyland Mobile App – just be sure, in advance of your arrival, to update your payment method in the app by accessing Payment Method via My Profile on the Welcome page to enable app transactions.

    If adding the park hopper option to your tickets, you will be able to visit your first reserved theme park, and then at 1:00 PM or later, you will be able to visit the second theme park, and then go between the theme parks until park closing, pending availability - turn on the Disneyland Mobile App notifications and location settings to enable the app to send you notifications for important details during your visit.

    Brian, I hope this information serves you well, it was my pleasure assisting you and I wish you the happiest visit to Disneyland Resort, thank you so much!


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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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