• On Feb 21, 2020
    Meg from NJ Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t seem to link recently purchased Park tickets to My Disney Experience. I scanned the bar code, but it says it can’t link will call tickets unless you go to Disney website, but I can’t find a link once there to do it.

    Hi Meg,

    Welcome to the Disney Parks Moms Panel! I was recently in the same situation you find yourself in now. I had purchased Theme Park Tickets and when I tried to link them via the My Disney Experience app it didn't work. Will Call tickets do need to be linked via the website.

    When you visit the Walt Disney World Resort website, there is a bar with selections across the top. At the far right, you should see "My Disney Experience." If you hover over "My Disney Experience," a drop-down menu will appear. The first option on the drop-down menu should be "My Plans." If you click on "My Plans," you will be prompted to sign in if you haven't already.

    Once you sign in, you should see Plans and Tickets. Just below that will be options and Park Tickets is the option in the middle. If you hover over Park Tickets, Select Tickets and Link Tickets will appear. You need to click on Link Tickets. A window will open and you will be able to enter the confirmation number for your Will Call tickets. Once you link your tickets you will be given the option to assign them to yourself or someone else on your Family and Friends list. 

    Meg, thank you for visiting us with your question. I hope you will let us know if we can help you with any other planning questions. 
    Wishing you a magical vacation,
    Amy H. 
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Meet the Panelist: Amy, North Carolina

Hey, Howdy, Hey! I'm Amy H. and I have been a fan of Walt Disney World since my first visit during the Magic Kingdom Park's opening year. I'm married to my favorite person in the world and since our son and daughter are in college, we have been enjoying more spur of the moment trips to the Most Magical Place on Earth. No matter the ages or size of your traveling party, I'd love to help plan you plan a magical vacation! Learn More About Amy

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