• On Apr 21, 2020
    Barbara from LA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    Experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can't seem to customize my magic bands after I already selected solid colors. can you help?

    Hi Barbara!

    Welcome to the Disney Parks Moms Panel.

    Because of the current closures at Walt Disney World, this is the current official statement regarding new MagicBand orders:  
    Important Update Regarding Orders.  While the Walt Disney World theme parks and Resort hotels are temporarily closed, we are not currently accepting new MagicBand orders linked to Walt Disney World Annual Passholders or Disney Resort hotel reservations. Please continue to check this page for additional updates. We apologize for the inconvenience this may cause and appreciate your patience during this time.

    If you are staying at a Disney Resort hotel, you will receive a complimentary, solid-colour MagicBand, that you can select through your My Disney Experience account.  Under normal circumstances, these may be customised up to 11 days before your arrival date.  They will then be sent to your home address.  You can customise your MagicBands between 10 and 6 days prior to your arrival, and they will be waiting for you at check-in at your Disney Resort hotel.  You can customise your MagicBand by selecting any one of the solid colours, and you may also add a name (this doesn't have to be your proper name! you can - within reason - choose a name or word of your choice) which will be printed on the inside of the MagicBand.  

    Once you have arrived on vacation, you will see there is also a wide selection of MagicBands, including limited editions, available for purchase at full price at select stores around the Walt Disney World Resort theme parks and at Disney Springs.   Have a look in Mouse Gear at EPCOT,  Emporium on Main Street U.S.A. and Tomorrowland Light & Power Co. at Magic Kingdom Park, and World of Disney and Marketplace Co-Op - D-Tech on Demand at Disney Springs for a great selection. You can also order them online from shopDisney, and have them delivered to your home address, or your hotel.  It's definitely worth having a look there, as I have found some lovely designs that I am still enjoying wearing on my holidays at Walt Disney World Resort.

    Please come back and visit us if you have any further questions.  We will be happy to help you plan your magical vacation, and keep your eye on the Disney Parks Blog for all the latest official news about events that may be happening during your stay.

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Meet the Panelist: Susan, United Kingdom

Hi, I'm Sue from England, and am very proud to be a member of planDisney since 2012.  Walt Disney World is my happy place, and I look forward to answering your questions when you are planning your magical vacation at Walt Disney World Resort. Learn More About Susan

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