Hello Arash, welcome to
planDisney, we thank you for your question.
Please accept my sincerest apologies regarding your difficulties making your
Theme Park Reservations, I fully understand the urgency with your intended
Disneyland Resort visit coming up very soon to make your precious child happy.
I distinctly remember reading about the various Disneyland Resort theme park ticket modifications, including cancellations before Disneyland Resort shut down because of the unprecedented events surrounding COVID-19. If I may offer the current
Modification and Cancellation information at the bottom of the Theme Park Reservation page, Arash. And, since I have no access to your particular Tier ticket information, I strongly recommend you
Contact Disneyland Resort “Ticket Services” as soon as possible for assistance. Again, I sincerely apologize for this inconvenience, I fully understand your predicament and greatly appreciate your patience.
Arash, I hope you find a resolution to your satisfaction with your theme park tickets enabling you to make your
Theme Park Reservations for which you will need admission. Please consider adding the
Disney Genie+ Service via the
Disneyland Mobile App to save time waiting in lines, and enjoy unlimited digital downloads of your
Disney’s PhotoPass® Service attraction photos and “Magic Shots” from your day, this way your memories will last forever.
Magical Wishes ~ Jacqueline