Mickey Celebrates D100
  • On May 21, 2023
    Jonathan from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t make reservations on my Disney account my pass is not showing. I need help

    Hi Jonathan! Thanks for bringing your question to planDisney.

    Let's see if I can help with what sounds like a technology glitch. If your Magic Key isn't showing up in the Disneyland mobile app, you might need to link it again. Your original confirmation of purchase e-mail will contain the Magic Key ID number, which you can enter to link the pass on the app. Click the three-bar menu on the bottom right of the app, select the "Tickets and Passes" tile, and click the "+" sign to "Link Tickets & Passes." You'll enter the confirmation number under "Type ID."

    Hopefully, that will take care of it. If that doesn't do the trick, you can always call the dedicated phone line for Magic Key Holders. A friendly Cast Member can assist you with any questions and issues associated with your Magic Key.

    I hope you're enjoying your year of magic. I became a Magic Key Holder this year too, and I love the perks and discounts associated with my pass. My favorite resource for information on when and where to find Magic Key exclusives in the parks is the official Disneyland Magic Key blog. Check it out if you don't already follow it!

    Have a magical day.

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Meet the Panelist: Elizabeth, Missouri

Hello from St. Louis! I'm Elizabeth, a professor, wife, and mother to two little boys. We love to travel as a family, and Disneyland Resort is the place where we laugh more and make the happiest memories. We've done everything from solo to big multi-generational trips, and I've got the tips and tricks for traveling with little ones to help ensure your experience is truly magical. Learn More About Elizabeth

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