Hello, Paola! Welcome to planDisney, and thanks for your visit! I’d be happy to help troubleshoot your technical difficulties so you can finish booking your next Walt Disney World vacation!
As a Guest for Mexico, my first advice for you is that you be sure to use the correct website for your country.
This link will take you directly to it. Sometimes, if you access the US version of the website, you may be able to see some web pages, but the booking and Park Pass Reservation process will not work. Next, be sure to try on multiple browsers to be sure that is not the reason you are having trouble. Lastly, did you know that you can book your Disney vacation via telephone? If you
contact a Disney Cast Member via telephone, they can provide you with live help!
Paola, I hope that this information helps you continue to plan a fantastic vacation! Late January is a great time to visit, as the post-holiday crowds tend to thin, and there’s still a good chill in the air. Of course, the
50th-anniversary celebrations will still be in full swing, so you are in for a fantastic vacation! If we can help in other ways, do not hesitate to come back and see us! It would be our pleasure.
Clara