• On Feb 20, 2021
    Barbie from VA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t get through on the phone and need help rescheduling my park reservations. Can you help or is there someone to email?

    Hello Barbie! 

    Welcome to planDisney! Thanks for bringing your excellent question our way! 

    I’m sure you’re looking forward to your vacation to “The Most Magical Place on Earth!” And, I'm so glad that you are aware of the new requirement for making an advanced theme park reservation using the Disney Park Pass system. This reservation is required in addition to your valid admission ticket. You can make a reservation for one theme park each day of your trip. Reservations are currently being accepted through January 2023. 

    If you would like to reschedule your reservation, please log in to your My Disney Experience Account and visit My Plans. From there you may cancel your current reservation. You will then be able to book a new Park Pass reservation. Theme Park Reservations are limited and subject to availability. I recommend checking the Disney Park Pass Availability calendar first in order to confirm that the theme park you wish to visit has availability on your desired day. 

    Did you know that Park Hopper has returned to the Walt Disney World Resort? Park Hopper hours begin at 2 p.m. each day and end at the park’s scheduled closing time. You are not required to make an additional Park Pass reservation to visit a second (or third) park, but you will need a valid Park Hopper ticket. And, as always, theme park admission is subject to attendance availability. 

    I hope this helps! Please head back to planDisney with any more questions you may have! 

thumbnail image for Tiffanie

Meet the Panelist: Tiffanie, California

Greetings from San Diego, CA! I'm a wife, cat mom and Disney-loving "childfree millennial." I've traveled all around the world, but my favorite place to visit is "The Happiest Place on Earth!" I've been going to the Disneyland Resort for over 25 years. Each time I step through the turnstiles to enter the world of yesterday, tomorrow and fantasy, I feel the magic of Walt Disney's original park. I can't wait to answer your questions and help you experience all that the Disneyland Resort has to offer! Learn More About Tiffanie

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.