Disneyland Halloween Merchandise Candy Corn
  • On Sep 10, 2022
    Diane from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cant see my magic key and it has not expired yet. I would like to renew.

    Heigh-ho, heigh-ho, it’s off to planDisney you go, Diane!

    I’m so sorry to hear you’re having trouble renewing your Magic Key. I understand that the renewal process can be a bit confusing, so I’d be happy to walk you through it. First, if you're still not seeing your Magic Key, I recommend re-starting your phone and your Disneyland app to see if that helps. Then, I suggest double checking your expiration date to ensure you’re eligible for renewal. Currently, Magic Key passes are eligible for renewal up to 30 days before their expiration date. To check your expiration date, pull up your Magic Key on your Disneyland app and check in the “Tickets and Passes” section. Underneath the bar code of your Magic Key, you’ll find your expiration date. If you’re within your renewal window, you can navigate to Disneyland.com/renew to begin the renewal process. 

    There, you’ll be prompted to sign into your Disney account, and then you’ll be directed to the renewal page, which will say, “Renew Your Magic Key Pass” at the top of the page. You’ll see your Magic Key, along with any other Keys you’re linked to, that are within their renewal windows. You'll have the chance to upgrade or downgrade to a different pass type, subject to pass availability, which may change from time to time. Then, you’ll complete your transaction, and be on your way to another year of magic at the Happiest Place on Earth! If you have any additional Magic Key renewal questions, or if you're still not seeing your Magic Key, you can also call the Magic Key call center at (714) 781-7277.

    Have you heard the exciting news, Diane? All Magic Key holders can now receive 20% off the purchase of Disney Genie+ service (subject to limited availability) on days when you use your pass for park admission. Also, don’t miss some spooky Disney PhotoPass Magic Shot photo opportunities just for Magic Key holders through October 31, 2022. You can find a skeleton-themed Magic Shot in Disney California Adventure Park, located under Silly Symphony Swings, and another ghostly Magic Shot in Disneyland Park near Haunted Mansion. Both of these Magic Shots also include a complimentary download just for Magic Key holders!

    Wishing you magic,
thumbnail image for Kristin

Meet the Panelist: Kristin, California

Greetings from sunny California! I live less than an hour from the Disneyland Resort, and have been an Annual Passholder (and now a Magic Key Passholder) for more than 20 years! As a mom of three kids ages 5-10, I consider myself an expert at navigating the Disneyland Resort with little ones. My family of five can’t get enough of the magic and happiness we encounter every time we step foot on Main Street, U.S.A. I look forward to sprinkling pixie dust on your next visit to the Happiest Place on Earth! Learn More About Kristin

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