Boy and girl in front of It's a Small World
  • On Jul 21, 2022
    Marcela from Guanajuato Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I can't link my tickets with my "My Disney experience app" I write the number below the bar code in the electronic tickets I have in the app but it wont let me. Anyone can help me? thanks

    ¡Hola Marcela!

    Bienvenida a planDisney! Thank you for bringing your question about tickets and My Disney Experience to us. I love the convenience of having all of my plans at my fingertips when using the My Disney Experience mobile app. We can keep track of our dining reservations, Disney Park Pass reservations, and our Lightning Lane bookings all on our smartphones! This makes it easier to plan across parties when we are booking with family members. They can see the plans on their phones and can ensure that everyone is on the same page!

    Marcela, I am sorry that you are having difficulty linking your park tickets on the app. If your tickets are showing up in the My Disney Experience app, they are already linked to your profile. If you are trying to link them to your My Disney Experience account, you can try and do so on the website, utilizing the code that is included in the email after your purchase. If you continue to have difficulty with your tickets, you will need to speak with Guest Services to ensure that your tickets are linked properly. Finally, be sure to visit us at planDisney en español for any future Disney vacation planning advice!

    I truly hope this helps you plan a most magical Disney vacation to Walt Disney World!

thumbnail image for Malanie

Meet the Panelist: Malanie, New York

Hi there! The Disney Parks have been a part of my life since I was a little girl. Introducing my children, husband, and family to all the magic that Walt Disney World can offer has led to countless moments with Mickey and Friends, Disney Vacation Club membership and fun on the high seas with Disney Cruise Lines! Our vacations are usually centered around a visit to the Most Magical Place on Earth, and I am super excited to help you plan and create magical moments for you and your families! Learn More About Malanie

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