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  • On Jan 3, 2020
    Antony from Devon Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I cant link my passes to the disney app. So I linked them to the mydisney experience on the website. But I want to ride the resistance ride at DHS. But I can only use the app for this which isn't working on my passes. Please help.

    It's great to see you here today at the Disney Parks Moms Panel, Antony! It's so exciting that you're in the final stretch of counting down the hours until you arrive for your Walt Disney World Resort vacation. Tickets and admission are a super important part of your holiday, so let's go over the steps that you can take to make sure that yours are linked and ready to go when it's time to hit the Theme Parks!

    The My Disney Experience app and the version of My Disney Experience that you access on the Walt Disney World Resort website through your desktop computer or laptop are two different methods that you can use to access the information saved to your account. That means that if you have successfully linked your tickets to your account using the desktop version of My Disney Experience, you should be able to access that same information using your app and even tap your MagicBand to use your tickets and enter the Theme Parks. If you want to double-check that everything is linked up correctly before you leave for your trip you can call the toll-free hotline for My Disney Experience, MagicBands, and FastPass+ and have a Cast Member make sure you're good to go. If you're staying at a Walt Disney World Resort Hotel, you can stop by the Front Desk and they can also help you out or you can visit any Guest Services location because they're experts at ironing out any wrinkles with admission. That way, by the time you get to Disney's Hollywood Studios you can join a boarding group for Star Wars: Rise of the Resistance as soon as you scan your tickets or MagicBand at the entrance gate.

    Have a magical day, Antony!

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Meet the Panelist: Jessica, Texas

I'm a personal stylist and I live in Texas with my husband and our two rescue animals. We are Disney-obsessed and love enjoying all the magic that's out there especially for grown-ups. In fact, we even opted-out of a tropical honeymoon to spend a blissful week at Walt Disney World instead! I'm thrilled to be on the Disney Parks Moms Panel and I'm excited to share everything I've learned from all of our trips and help you plan a memorable family vacation.  Learn More About Jessica

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