Father and son walking through BOG
  • On Feb 26, 2024
    Susan from NH Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t link all my Disney passes. The app states I have met my limit. What can I do?

    Hello, Susan!

    I am sorry to hear that you are having trouble linking your Walt Disney World Resort tickets in your My Disney Experience Mobile App. As my ol' friend Pooh would say, "Oh, Bother!" I am happy to try and give you a few troubleshooting tips to see if we can get things sorted out.

    First, while I love the My Disney Experience Mobile App on our magical visits, I find it easier to link tickets and do other profile maintenance items through my laptop on the Walt Disney World Resort website. I suggest trying that option to link your tickets. You'll want to hover over "My Disney Experience" from the homepage, and select "My Plans." From there, you can hover over "Park Tickets" and select "Link Tickets." Each theme park admission ticket should be entered under each person's My Disney Experience profile (you may have to create a profile or link to an existing one prior to adding the tickets) and you are only able to link up to 10 passes or tickets.

    If you are still having trouble getting your passes linked and all set up for your magical visit, I recommend calling the My Disney Experience, MagicBand and MagicBand+ help desk as they should be able to see your account and work through the process of linking the tickets and accounts together.

    Thank you again for visiting, Susan. I hope you get it all sorted out soon so that you are able to begin planning the rest of your exciting vacation. If there is anything else we are able to assist you with, please let us know.

    Magical Wishes, 

    Lauren




thumbnail image for Lauren

Meet the Panelist: Lauren, Colorado

Hi-ya, Pals! I'm Lauren, a wife and mother of three who's enjoyed many special occasions at Walt Disney World Resort with my family and friends. From graduations to birthdays, and even our Fairy Tale Honeymoon we’ve loved celebrating at the most Magical Place on Earth. I now have pre-teens who check wait times in the My Disney Experience App just for fun, so I look for any excuse to return "home" often and would love to help you plan a little extra Pixie Dust for your next magical adventure. Learn More About Lauren

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