Cinderella Castle Detail
  • On Dec 4, 2021
    Timothy from WI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Can't link account to change our park reservations to a new park

    Hello and welcome to planDisney, Timothy.

    I'm sorry to see that you are having some trouble changing your park pass reservations around. When you say that you aren't able to link, I'm not quite sure what that is regarding. Your best bet is to give the MyDisneyExperience support team a call at  (407) 939-4357. Phone lines open up around 7:00 a.m. Mickey Mouse's time each day. I do suggest calling bright and early as sometimes the on-hold wait times can get pretty long. 

    If you are able to log in to your MyDisneyExperience account, you shouldn't have a problem changing your park pass reservations around. Once logged in, scroll down until you see the park pass reservation you would like to change and select the option to "View Details". This will take you to a page where you'll once again see your park pass reservation listed with options like "Modify Reservation or Cancel Reservation". If you'd like to change the park you'll be visiting go ahead and select the "Modify Reservation" option. Then, you'll select all of the people in your party that you'd like to make the change for. After that, you'll select a date on the calendar and the theme park you'd like to visit. If all goes well, you'll be taken to a confirmation page and you should see the change reflected immediately on your MyDisneyExperience account. 

    I hope you are able to get this all sorted out, Timothy. I see that your vacation is in just a few short days. I bet you are getting so excited! The parks are all dressed up in their holiday best and look so festive and fun. I know you are going to have such a great time. 

    If you have any other questions before you go, please feel free to stop back by and ask me. I'm here to help. Have fun and enjoy! 
thumbnail image for Jackie

Meet the Panelist: Jackie, North Carolina

I love all things Walt Disney World.  In fact, since becoming Annual Passholders, my family of 3 is always hopping in the car for a quick trip to visit with Mickey Mouse!  I've been known to make the 8 hour each way drive to Walt Disney World (in one day!) to indulge in a Mickey Waffle or enjoy a sunny day at Disney's Typhoon Lagoon Water Park.  I may have a small family, but we are always up for some BIG fun at the Walt Disney World Resort.   Learn More About Jackie

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