Disneyland Sleeping Beauties Castle 60th
  • On Jun 11, 2020
    Glenda from GA Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    i can't see my hotel reservation or tickets in my experience/trip planning app. How can I add the information so I can make plans?

    Hi Glenda!

    Thank you so much for bringing this Disneyland Resort vacation planning question to us hEAR at the Disney Parks Moms Panel! I'm so sorry that you're having a bit of trouble right now. I'll hope that this is just a temporary hiccup with the Disneyland Mobile App and wish for some pixie dust to clEAR things up in a hurry!

    While I don't have the proper magic mirror to see what you're seeing (well, not seeing) I have two ideas. First, on a desk or laptop computer, try to enter your reservation information to the "My Disneyland" tab on the Disneyland Resort website. When looking at the Disneyland Resort website, this tab is all the way at the top right side of the screen, just to the right of a shopping cart icon and just below the oval search bar. Instead of clicking the tab, hover over it so a drop-down menu appears. From this drop-down menu, click 'My Hotel Reservations.' In this screen you should be able to add your hotel reservation.

    The other idea is to call the friendly Cast Members at the Disneyland Resort Hotel Reservation line. They'll be able to confirm your vacation plans and tickets in their system, as well as provide any up-to-the-minute updates they've received. Their phone number is (714) 956-Mickey, or (714) 956-6425.

    I also want to share with you, Glenda, that Mickey has set up a Travel Information page that is being updated constantly with all things relating to this temporary closure. This, as well as the Disney Parks Blog, are going to be the best places to watch for the newest news and info in returning to the Happiest Place on Earth.

    I hope this (and the pixie dust) helped a bit, and if you have any more Disneyland Resort planning questions Glenda, We're All Ears!

    ~Kristen
thumbnail image for Kristen

Meet the Panelist: Kristen, Texas

Hi, I'm Kristen! I am a preschool mom and military wife who loves keeping up with the latest Disney Parks news. Trips to Walt Disney World have always been fun, but now that I'm the parent AND the planner every moment is that much more treasured.  I am so honored and excited to be able to share tips I've picked up, pass on fun factoids I've learned, and help create magical moments for your vacation of a lifetime!  Learn More About Kristen

Related Video

  • thumbnail image for 5 Tips for Making the Most of your Disneyland Resort Vacation

Didn't find what you were looking for?

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.