Walking on The Beach
  • On Apr 16, 2022
    Clarizza from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t finish my online check in for my upcoming cruise coz my husband’s citizenship has changed. And I’m having a hard time contacting Diane cruise. Can I just do my check in at the port? What will happen if I won’t do online check in?

    Greetings, and welcome to planDisney, Clarizza, we thank you for your excellent question!

    Clarizza, I am sorry that you are experiencing a delay with your Disney Cruise Line Online Check-In as a result of your husband's Citizenship changes, and I highly recommend that you persist in contacting Disney Cruise Line either by telephone or by using the Email option, as the Online Check-In is mandatory for the completion of important documentation, as well as selecting your Port Arrival Time on your day of sailing. You can still check in online up to one day before sailing if you are able to. Please note, that you can also use the Disney Cruise Line Navigator App for your Online Check-In by accessing My Reservation and selecting the Online Check-In feature.

    Please take a closer look at the Passports, Visas & Citizenship Documentation required in preparation for your Online Check-In which may be helpful to you in possibly selecting an alternate, acceptable form of documentation for your husband.

    In preparation for your sailing, kindly refer to Disney Cruise Line's Know Before You Go resource as there are a few important steps to complete prior to sailing at this time.

    Tips:
    Take a look at this handy Packing List for Disney Cruises to help you sort out what you may wish to bring along on your magical voyage.

    Download the Disney Cruise Line Navigator App to manage your plans throughout the sailing, and to refer to the daily schedule of activities, events and entertainment, as well as utilise the convenient Onboard Chat feature to communicate with your travel party.

    Disney Cruise Line offers Professional Photography during your sailing, and you may wish to save by pre-booking the Unlimited Digital Package in advance of your sailing to capture all your special and unique memories during your sailing to reflect on for years to come.

    Clarizza, I hope everything works out in your favor with your Online Check-In and I wish you a wonderful sailing with Disney Cruise Line!

    Jacqueline
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, I'm Jacqueline from Canada! I am a former band and visual arts teacher, now, home full-time to my two adult children, one of whom has autism. I love reading, watching historical dramas, with a new interest in knitting and crochet. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, and walking in Walt's footsteps at Disneyland Resort. Learn More About Jacqueline

Related Video

  • thumbnail image for All That’s Included on Disney Cruise Line

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.
x

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.


Or you can continue browsing without updating.