Walking on The Beach
  • On Apr 16, 2022
    Clarizza from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t finish my online check in for my upcoming cruise coz my husband’s citizenship has changed. And I’m having a hard time contacting Diane cruise. Can I just do my check in at the port? What will happen if I won’t do online check in?

    Greetings, and welcome to planDisney, Clarizza, we thank you for your excellent question!

    Clarizza, I am sorry that you are experiencing a delay with your Disney Cruise Line Online Check-In as a result of your husband's Citizenship changes, and I highly recommend that you persist in contacting Disney Cruise Line either by telephone or by using the Email option, as the Online Check-In is mandatory for the completion of important documentation, as well as selecting your Port Arrival Time on your day of sailing. You can still check in online up to one day before sailing if you are able to. Please note, that you can also use the Disney Cruise Line Navigator App for your Online Check-In by accessing My Reservation and selecting the Online Check-In feature.

    Please take a closer look at the Passports, Visas & Citizenship Documentation required in preparation for your Online Check-In which may be helpful to you in possibly selecting an alternate, acceptable form of documentation for your husband.

    In preparation for your sailing, kindly refer to Disney Cruise Line's Know Before You Go resource as there are a few important steps to complete prior to sailing at this time.

    Take a look at this handy Packing List for Disney Cruises to help you sort out what you may wish to bring along on your magical voyage.

    Download the Disney Cruise Line Navigator App to manage your plans throughout the sailing, and to refer to the daily schedule of activities, events and entertainment, as well as utilise the convenient Onboard Chat feature to communicate with your travel party.

    Disney Cruise Line offers Professional Photography during your sailing, and you may wish to save by pre-booking the Unlimited Digital Package in advance of your sailing to capture all your special and unique memories during your sailing to reflect on for years to come.

    Clarizza, I hope everything works out in your favor with your Online Check-In and I wish you a wonderful sailing with Disney Cruise Line!

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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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