The Wish_Disney Seas the Adventure
  • On May 22, 2023
    ? from JP-23 Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can't find my Castaway Club ID. Where can I find it when it's not on my profile?

    Ahoy and welcome to the planDisney panel!

    If you have sailed at least once with Disney Cruise Line, you are a valued member of the Castaway Club! To find your ID, simply head to the Disney Cruise Line website and sign in to your account. Then, place your cursor over the Already Booked tab, and click Castaway Club. It will be the second from the last option in the menu that populates. From there, you should be able to see your Membership level and Castaway Club ID as well as the number of times you have sailed with Disney Cruise Line. 

    The more times you sail, the closer you get to the next tier of exclusive benefits! With each tier unlocked, you enjoy the benefits from the previous tier and more. As a Silver Member, you can look forward to early booking opportunities and a stateroom gift. Gold members enjoy additional discounts and onboard receptions on longer sailings. Platinum members can look forward to a complimentary dinner at Palo (my favorite meal on the ship), and Guests that reach Pearl status enjoy a complimentary Unlimited Digital Photo Package

    If you have any difficulty finding your Castaway Club ID number through the steps I suggested, I encourage you to give Disney Cruise Line a call. The friendly agents will be able to assist you. 

    I hope you will sail back to us at planDisney if you have any additional questions. My pals and I love to help our fellow Guests plan for amazing adventures at sea or on land! 

    Happy Planning, 

thumbnail image for Adrianna

Meet the Panelist: Adrianna, California

Welcome, fellow voyagers! Like my favorite bibliophile princess, I want adventure in the great wide somewhere! I’m a wife, a mom of two, and my favorite way to find adventure is on board the Disney Cruise Line. I’d love to help you and your sailing crew plan for your own adventures, filled with magic and memories that last a lifetime. Learn More About Adrianna

Related Video

  • thumbnail image for Adventure | planDisney Podcast – Episode 10

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.