Mickey and Minnie Statues in Front of Fireworks
  • On Jun 5, 2023
    Julia from NJ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can't figure out how to get into Genie to plan my days. It says I need to buy tickets & make park reservations; I did both of those; now what?

    Hi Julia! Welcome to planDisney.

    Planning a Walt Disney World Resort is half the fun for me. I love reading you have purchased your Theme Park Tickets and made your Disney Park Pass Reservations. Make sure those are both linked to your My Disney Experience account. I like doing this in the My Disney Experience Mobile App. Open the app, click on the three horizontal lines at the bottom right-hand corner, and tap on "Future Plans." The next screen should show your plans. If you do not see them, scroll to the bottom, and select "Link to Account." You will be directed to options to link your plans.

    Disney Genie Service can be accessed under the "My Disney Genie Day" tab. Tap the "Get Started Now" tile followed by "Start Now." This will direct you to choose your park date and theme park. You will be able to select eligible guests and start making plans for attractions, entertainment, and dining.

    If you are interested in purchasing Disney Genie+ Service, you can do so anytime after midnight on the day of your theme park reservation. I like to set my alarm right before 7:00 AM which is the time you can make your first Lightning Lane selection.

    I am linking these six short helpful videos that cover all aspects of Disney Genie Service. Have the best time planning your magical visit.

    Keeping it Magical,
thumbnail image for Cindy

Meet the Panelist: Cindy, Louisiana

Hey Guys, I'm Cindy (not the one from the castle) but a simple girl from Louisiana. I'm ready to help you navigate all things Walt Disney World Resort. Especially, if you love EPCOT festivals, adult trips, girls weekend getaways and my favorite runDisney weekends. So send me your questions, I'm here to help. Learn More About Cindy

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