• On Sep 29, 2021
    Fred from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can't connect my new annual pass to my account

    Hi there, Fred! Welcome to planDisney, and thank you so much for stopping by to see us! Congratulations on your new Passholder status! I’m glad that you’ll soon be off on incredible adventures! 
    When it comes to linking your Annual Pass to your My Disney Experience account, you will need to enter the ID numbers listed on the pass into your “My Plans” section, under “Link Tickets and Passes.” If you’ve already tried this step, and it seems as if you may have, you may need to contact Disney Passholder Services via telephone. They will surely be able to provide additional help that will get you on your way!
    Fred, are you aware of all the different benefits you now have at your disposal, such as discounted Memory Maker access and special discounts at retail and dining locations around Walt Disney World and beyond? Magic is truly in store for you around every corner! If we can help you create any further magic, do not hesitate to come back and see us again! We would love to hEAR from you!
    Wishing you many magical memories,
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Meet the Panelist: Clara, Ohio

Hi, friends! I'm Clara, a Pediatrician from Cincinnati, OH, a mom to two Disney-loving boys and married to my college sweetheart.  As a native Spaniard and Spanish speaker, my happiest early memories of life in the United States were formed at Walt Disney World. I love to find ways to sprinkle some R&R and good food among the hustle and bustle of our Disney vacations, and I would love to help you do the same! Learn More About Clara

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