Mom And Daughter Outside Grand Floridian; costume; pool
  • On Dec 4, 2023
    Amy from MI Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I can’t see how or where to cancel on the DVC website. Did it change? Thanks in advance!

    Hiya, Amy!

    Welcome Home and welcome to planDisney!  Thanks for stopping by with your question. I'm sorry to hear it sounds like you got a snake in your boot, I mean plans, and have to cancel.

    Typically, you can modify, change, or cancel your reservation online.  From the Disney Vacation Club Website, you should be able to go to "My Dashboard" and log in to your account. Then, scroll a bit to where it says "My Vacation Plans."  You will see the dates of your reservation. If you click on the dates it should open up an area where you can see more details about your reservation and this is where you would be able to make any modifications or cancel.

    One thing to note is that at this time, the Disney Vacation Club website is only showing reservations at Disney Vacation Club Resorts and in the Disney collection. Additionally, there are some details you should know about canceling your reservation within certain windows and what will happen to your Vacation Points depending on when you cancel.

    If you still can't see where to cancel your reservation, I recommend giving Member Services a call and they will be able to assist you.  I hope you will be able to rebook your reservation for another time and enjoy the vacation of your dreams.

    Magically Yours,
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Meet the Panelist: Keri, Massachusetts

Hi there, I'm Keri from Massachusetts, a wife and mom to preteen twins and a teen. Since my first magical visit to Walt Disney World at age three, I've loved all things Disney. My husband found his passion for pixie dust on our honeymoon and his first visit to a Disney park. Soon after, we joined Disney Vacation Club, which has afforded us unforgettable family vacations for the last 20 years. Disney Vacation Club has helped us create our most magical vacation memories. I can't wait to help you plan yours. Learn More About Keri

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