Sleeping Beauty Castle
  • On Feb 9, 2022
    Julie from AZ Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot make my trip to Disneyland. Is there anyway to get the money back on my credit card. I need the money more than a ticket to use later.

    Hello, Julie, welcome to planDisney, thank you kindly for consulting us.

    I am very sorry to hear that you are unable to visit Disneyland Resort and I fully understand your situation, Julie, hopefully, you can visit again soon, Mickey Mouse and all his friends will be here for you always.

    Julie, if you have booked a Disneyland Resort Hotel vacation package, you may be able to cancel if it is 30-days or more in advance of your check-in without paying a fee. If you cancel 2 days to 29 days before check-in there is a cancellation fee associated with this cancellation time frame (subject to change). For Disneyland Resort Hotel Guest Room-only reservations please contact Disneyland Resort at least 5-days before your arrival - if you cancel anytime less than 5-days there will be a cancellation fee associated with that (subject to change).

    Julie, regarding stand-alone Disneyland Resort theme park tickets, please note that while theme park tickets are non-refundable, you may possibly be able to apply the cost of your unused ticket toward a new type of ticket, or even consider a Disneyland theme park ticket upgrade to use when you are able to visit Disneyland Resort again, soon, hopefully.

    To proceed with cancelling either your Disneyland Resort Hotel package vacation or to discuss your Disneyland theme park ticket, please Contact Disneyland Resort “Vacation Packages” or “Tickets” respectively for assistance.

    I hope this information is helpful, Julie, and I wish this was a happier topic, I wish you all the best and look forward to being of any further assistance again soon here at planDisney.

    Magical Wishes ~ Jacqueline
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Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

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