Disabled man getting on Expedition Everest
  • On Aug 5, 2019
    Linda from NY Asked Note: This answer was provided prior to the change to planDisney and may still contain references to Disney Parks Moms Panel.

    I cannot stand for long periods of time so I can't wait in long lines. I don't mind the wait but am unable to stand without something to lean on. I don't need a wheel chair. Any suggestion?

    Welcome to the Disney Parks Moms Panel, Linda! Thank you for bringing us your question about your visit to Walt Disney World Resort this upcoming December!

    I understand your concern. My mom has severe knee problems and sometimes sitting in a wheelchair for hours also causes discomfort in her hips so we really need to make sure she feels comfortable when getting around the parks, especially when waiting for an attraction

    Luckily, Disney has created a Disability Access Service (DAS) Card, a tool designed to accommodate guests who aren’t able to wait in a conventional queue environment due to a disability or medical condition. It offers guests a return time for attractions based on the current wait time. If you qualify for this service, you and your party will all be eligible to receive a return time for another attraction once you finish your first attraction, and so on. The best thing is that this service can be used in addition to the FastPass+ service.

    Linda, the first thing you'll have to do is go to the Guest Relations Office at one of the main four theme parks , Magic Kingdom Park, Epcot, Disney's Hollywood Studios, and Disney's Animal Kingdom and speak to a Cast Member about your condition for them to determine eligibility. They will ask you to describe your medical problem and will discuss your concerns with you. If you qualify for this program, your MagicBands will be scanned and you may begin to use it.

    I am sure everything will be just fine! Please come back with more questions, we love to help out! 

    Wishing the most magical vacation, 

thumbnail image for Desiree

Meet the Panelist: Desiree, Peru

Hi! I'm Desiree from Lima, Peru. My family will never ever tire of visiting the Most Magical Place on Earth, even if means traveling almost 3,000 miles to do so! My husband and I love to watch the fireworks with our kids, but the best magic happens when the grandparents come along and we all feel the same age in front of Cinderella Castle! I love giving tips about different types of resorts and traveling with multigenerational groups.
Learn More About Desiree

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