Father and son walking through BOG
  • On Jan 20, 2023
    Cathy from Limburg Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot select the option for a one day ticket in the tool

    Hi Cathy, 

    Welcome to planDisney and thank you so much for asking us a question, my fellow international Guest! 

    If I understand your question correctly, you’re looking to purchase Theme Park Tickets for your upcoming visit to Walt Disney World Resort. Unfortunately, you can’t purchase a Single Day Ticket on the European version of the Walt Disney World Resort website. I’m not sure whether you can access the United States – English version but, if you can, please click on this link to visit the North American Theme Park Tickets purchasing page. You might be able to make your purchase that way or by downloading the My Disney Experience Mobile App to your smartphone (if you can in your region) and accessing the in-app ticket purchasing options. 

    If neither of those options works, your only options would be to speak to an Authorized Disney Vacation Planner (travel agent) to see whether they can assist you or to purchase your Theme Park Tickets when you arrive in the United States. I recommend that you purchase your tickets at the Disney Springs Welcome Center prior to the day on which you plan to visit one of the Theme Parks. That way, you’ll be able to get to the Magic and start your Disney Day more quickly on the day of your “actual” visit. 

    I strongly encourage you to check the Theme Park Reservation Availability Tool to make sure that the date you’d like to visit is still available. Please note that, the closer you get to your vacation dates, the more availability can become limited for all Parks. If you think that you might be visiting on a particularly busy day (especially if that day falls on a holiday in the United States or in March/April during Spring Break), then your best bet might be to purchase a 2 Day Theme Park Ticket before leaving home so that you can “lock in” your preferred dates. Even though that may be a more expensive option, at least then you’ll have the peace of mind of knowing that the Theme Park that you’d like to visit will be “sold out” when you arrive. 

    If none of these options works for you, please contact Walt Disney World Resort by phone or come back and visit us with more details, including what steps you have/haven’t tried to resolve this issue. We’re always more than happy to help!

    Have a Magical Day, 

thumbnail image for Lynne

Meet the Panelist: Lynne, Quebec

Hi, I’m Lynne from Montreal, Quebec, Canada! I’m a working mom who enjoys snuggles with my son and my husband, who has been my sweetheart since 1997. We’ve been lucky enough to experience several milestones in Walt Disney World, including our wedding and honeymoon in 2009. As Disney Vacation Club members, we often plan trips for large, and sometimes even multi-generational, groups to come and enjoy the fun with us. Learn More About Lynne

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please sign in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.