Greetings and welcome to
planDisney, Virginia!
We thank you kindly for your great patience and for consulting planDisney, and it would be my pleasure to offer you assistance.
Virginia, as a fellow Guest myself, I too, have experienced the odd technical glitch with official Disney sites from time to time and have found it helpful to perform any needed updates on my computer, and sometimes doing a complete re-boot, and checking to see if I am using one of the
recommended browsers that support the official Disneyland Resort sites really helps. If you are still experiencing problems with your Disney account, then you will need to contact
Disneyland Resort - Website Support for assistance - they perform their special brand of Disney magic over there and are so friendly and helpful! Good luck and thank you so much for your patience!
You may also wish to access your reservations using your
Disneyland Mobile App and manage all your planning, especially during your visit with the many helpful features designed to add great convenience to your day. I love using the
Disney Genie+ Service which saves me time waiting in lines plus I enjoyed unlimited digital downloads of
Disney PhotoPass attraction photos during my day (subject to availability and change).
Tip:
During your visit, you can enjoy the contactless convenience of
Mobile Food & Beverage Ordering - ordering your food in advance also saves you a lot of time to experience other fun things.
Virginia, I hope this information helps a little, and I wish you the most magical visit to the
Disneyland Resort during the Halloween season!
Best Disney Wishes!
Jacqueline