Oogie Boogie Bash
  • On Jul 25, 2022
    Virginia from KS Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Cannot get my reservations or tickets to display when I sign in. I have the email to confirm they were made, but not showing up under my personal signin.

    Greetings and welcome to planDisney, Virginia!

    We thank you kindly for your great patience and for consulting planDisney, and it would be my pleasure to offer you assistance.

    Virginia, as a fellow Guest myself, I too, have experienced the odd technical glitch with official Disney sites from time to time and have found it helpful to perform any needed updates on my computer, and sometimes doing a complete re-boot, and checking to see if I am using one of the recommended browsers that support the official Disneyland Resort sites really helps. If you are still experiencing problems with your Disney account, then you will need to contact Disneyland Resort - Website Support for assistance - they perform their special brand of Disney magic over there and are so friendly and helpful! Good luck and thank you so much for your patience!

    You may also wish to access your reservations using your Disneyland Mobile App and manage all your planning, especially during your visit with the many helpful features designed to add great convenience to your day. I love using the Disney Genie+ Service which saves me time waiting in lines plus I enjoyed unlimited digital downloads of Disney PhotoPass attraction photos during my day (subject to availability and change).

    During your visit, you can enjoy the contactless convenience of Mobile Food & Beverage Ordering - ordering your food in advance also saves you a lot of time to experience other fun things.

    Virginia, I hope this information helps a little, and I wish you the most magical visit to the Disneyland Resort during the Halloween season!

    Best Disney Wishes!
thumbnail image for Jacqueline

Meet the Panelist: Jacqueline, Ontario

Hello, from Ontario, Canada! I am a former band and visual arts teacher who is retired and home full-time always planning my next Disney Destination vacation. I would be honored to help you plan your Walt Disney World Resort vacation, with a few personal first-hand tips for sailing with Disney, walking in Walt's footsteps at Disneyland Resort and travelling with a special needs family member. Learn More About Jacqueline

Related Video

  • thumbnail image for A Look Inside The Haunted Mansion Ballroom | planDisney Podcast - Episode 3

Didn't find what you were looking for? Click the Ask a Question button to open the Ask a Question dialogue box. If you are not logged in a dialogue box will appear to signin in order to ask a question.

To submit your question, please log in now if you have not already done so.

Ask a QuestionOpens the Ask a Question dialog box.

Update Browser

For a better experience browsing this website, please download an updated version of Internet Explorer.

Or you can continue browsing without updating.