• On Oct 3, 2021
    Arturo from San Luis Potosi Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi! I cannot make a reservation for my purchased tickets because it says that the ticket has reached its theme park reservations limit, but in the reservations calendar says that both parks are available. Is for December 29. What should I do?

    Hey There, Hi There, Ho There, Arturo!

    Welcome to planDisney! We are DELIGHTED you stopped by, and we are so excited to answer your question and help you plan your upcoming trip to the Disneyland Resort! Our goal is to make sure you have the most MAGICAL time!

    I am so sorry you are having issues making your Disneyland Theme Park Reservations. It sounds like your issue might be the tier of your Disneyland Theme Park Ticket. Tickets can be purchased on a tier system. The higher the tier, the more choices you will have to make a Disneyland Theme Park Reservation. If you have a lower tier ticket, what you CAN do is upgrade your ticket. Your only issue with upgrading your ticket will be that all upgrades can only happen in person at a Disneyland Theme Park Ticket Booth. Unfortunately, Guests are not able to upgrade tickets over the phone or in their My Disneyland Account.

    Since you are out of the country, my recommendation would be to purchase new Disneyland Theme Park Tickets. That way you will be guaranteed to have Disneyland Theme Park Reservations for your visit in December. My fear is that if you wait until you arrive, all of the reservations will be gone, especially since the December timeframe is so busy. If you decide to purchase new tickets, you can then use the amount paid for your already purchased tickets and apply them to purchase new Disneyland Theme Park Tickets for your next visit.

    I hope this information is helpful and answers your question. If there is anything else we can do, please let us know!

    Have a MAGICAL day!

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Meet the Panelist: Wes, Texas

Woo Hoo!  I am so excited to help plan your next Disney vacation! Since I have experienced Disney in all stages of family life (I have FIVE Tigger-ific kids), in all times of the year, and on a tight budget, I have learned to create Disney magic every trip! Learn More About Wes

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