Welcome to planDisney, Angela!
You're just a few days away from saying bonjour to Disneyland Paris. Can you believe it?!? For me, nothing makes a Disney vacation feel more real than receiving my booking confirmation and linking it with the appropriate app, so let's get to it!
If you booked directly through the
Disneyland Paris website, your theme park tickets and Disney hotel reservation should have automatically linked to your Disney account and be available to view when you are logged in to the site. You will, however, need to manually link your booking to the
Disneyland Paris app regardless of how you booked your holiday. Happily, the process is super simple! From the home screen, you'll select 'Account' and then 'Link Tickets or Booking' before selecting whether you'll be linking theme park tickets or a Disney Hotel booking (with or without a ticket package). You'll then be prompted to enter the booking or ticket number. Once the process is complete, you should be able to see everything reflected under 'My Bookings'. It's also worth noting that if you booked a
Hotel+Tickets package, your tickets will be available as a
MagicPass that becomes available 7 days in advance.
Now, if you've tried the steps outlined above and are still encountering issues,
Hakuna Matata! You'll just need to reach out directly to your booking agent for assistance. If this happens to be a Disneyland Paris Cast Member, you'll find Cast Members available by
phone and the website's Live Chat feature (available 9:30 AM to 7:30 PM Monday through Friday and 9:30 AM to 5:45 PM Saturdays, local Paris time).
I hope this helps, Angela, and that you'll come see us again here at
planDisney!
Thinking Happy Thoughts,
Lizzie