Greetings, Georgia and welcome to
planDisney!
Thank you for bringing your excellent question to planDisney, I apologize for any difficulty and greatly appreciate your patience! Your timing for your vacation to
The Happiest Place on Earth is a practically perfect way to set the tone of your new year, congratulations!
Georgia, first let us make sure that you are using Disneyland Resort’s official app called the
Disneyland Mobile App - which is labeled Disneyland® and also displays a silhouette of Sleeping Beauty Castle in the App Store. Not to be confused with the official
My Disney Experience App which is only associated with Walt Disney World Resort in sunny Florida. Once you have installed the Disneyland Mobile App please sign in using the same information when signing into your Disney account online.
To link your booking reservation on the Disneyland Mobile App, from the Home Page, kindly select the feature menu on the bottom right of the screen to arrive at your
Welcome Georgia page. Look for and select the
My Hotel Reservation tile where you will enter the
Reservation or Confirmation Number, the
Last Name and
Arrival Date. This should work and if you encounter difficulties please contact
Disneyland Resort – Help Center for personalized support.
Georgia, if this is a
Disneyland Resort Vacation Package either at a
Disneyland Resort Hotel or a
Good Neighbor Hotel, by linking the reservation you will facilitate the electronic delivery of your Travel ePackage (itinerary, theme park tickets and Magical Extras voucher) to your Disney account 4 days before your arrival. You will be able to access and print the contents of your Travel ePackage from the
My Hotel Reservation section by selecting
Print Travel ePackage on your Disney account online. If you wish to access your Travel ePackage from the Disneyland Mobile App please select the
My Hotel Reservation tile to view and select
Get eTickets. Using the app, you will be able to access your electronic theme park tickets from the
Tickets and Passes tile to present for scanning directly from your mobile device. I always like to bring a paper copy of my theme park tickets in the event of any mobile device interruptions which seem to follow me around.
Using the Disneyland Mobile App, you will be able to refer to your hotel reservations and related plans by selecting the
Future Plans tile on your
Welcome Georgia page
Tips:Georgia, if you have not purchased the
Disney Genie+ service, you have the option of doing so as soon as you enter a theme park via the Disneyland Mobile App – this service will save you time waiting in lines for attractions and experiences that offer the Lightning Lane entrance. Plus, if you purchase the Disney Genie+ service you will benefit from unlimited
Disney PhotoPass digital downloads including the fun Magic Shots from your day.
Georgia, it was my pleasure assisting you today. I wish you the happiest visit to Disneyland Resort, thank you so much for stopping by planDisney!
Jacqueline