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  • On Mar 18, 2022
    Nadya from ON Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot link my photos to my ticket in Disney app. Shows number not valid when I scan the ticket

    Hello, Nadya! 

    Thank you very much for stopping by! 

    I'm very sorry you're having trouble linking your Disney PhotoPass photos to your account. Let me see if we can help! 

    If you're having such tech issues, the best route is to call the PhotoPass support team. You can reach them at (407) 560-4300, and they will be able to help you! 

    Once you have all the memories from your last trip to the Disneyland Resort, don't forget to plan your next visit! Some of our favorite nighttime spectaculars are coming back, and they're going to be awesome. Fantasmic! is returning, and the classic "Main Street Electrical Parade" is getting an all-new finale that you don't want to miss! 

    Let us know if you have any questions when you start to plan your next trip. We'll be here to help you craft the most photo-worthy adventure! 

    May the magic be with you, 

    Julie

     
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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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