resort polynesian castle monorail
  • On Apr 18, 2025
    Tim tuyen from FL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    Hi I cannot link my hotel to my Disney plan. I booked the hotel on Monday but still not able to link the hotel for myself and my kids.

    Hi there, Tim Tuyen!  I'm so excited you stopped by planDisney. It's always a joy to help fellow Guests get everything in place for their magical Walt Disney World vacation!

    If you're having trouble locating your Disney Resort hotel reservation in your My Disney Experience account, no worries. I've got a few helpful tips to get you back on track!

    First, try signing out and then signing back in to your account. Sometimes, a quick refresh is all it takes to get things to appear just right.

    Next, if you’ve been using the mobile app, I highly recommend switching to a desktop or laptop computer to log in to the My Disney Experience website. Personally, I’ve found it much easier to navigate when I’m linking reservations or setting up plans for the first time.

    If your reservation still isn’t showing up, you can try manually linking it by visiting the “My Plans” section on the website, clicking “Link a Reservation,” and entering the confirmation number along with the last name associated with the booking.

    Last, if you're still having a bit of trouble, help is just a call away! Reach out to a friendly Cast Member at the Disney Resort Hotel Reservations line, and they’ll be happy to assist you in getting everything linked properly.

    Once your reservation is linked, you'll be able to check into your resort online, and even unlock your room door from the app once you've arrived on property. Now that’s Disney magic at your fingertips!

    Let me know if you’d like help planning those magical details. I'm always happy to assist! 

    Toodles,
    Korliss
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Meet the Panelist: Korliss, Alabama

My love for all things Disney began at the age of three, thanks to my parents. Today, that passion is shared with my own Prince, Princess, husband, and extended family, all of whom adore the magic of Walt Disney World just as much as I do. I’m thrilled to share that passion with you and help make your next Disney vacation truly unforgettable! Learn More About Korliss

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