Boy in father's arms
  • On Mar 11, 2022
    Michael from CA Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    i cannot find my tickets online under my profile

    Hi, Michael! 

    Welcome to planDisney! 

    Let me see if I can help you find your tickets, okay?

    If you have the Disneyland Mobile App, open it and log in. Then, select the menu on the bottom right of the screen (the three stacked lines) and click on "Tickets and Passes" to display your tickets. If they aren't there, you can also try linking them again by clicking on the plus sign at the top right and choosing "Link Tickets & Passes."

    If these options still don't work, you can also reach out to the Cast Members at the Disneyland Resort. They will be able to troubleshoot other scenarios and help you find your tickets! 

    Since your trip is coming up, I encourage you to use the Disneyland Mobile App to browse some fun dining reservations! Carthay Circle is my favorite, and their Ravioli filled with Braised Short Rib and Warm Cheddar Parkerhouse Rolls are outstanding! 

    I hope you have the best time at the Disneyland Resort, Michael. Let us know if you have any other questions!

    May the magic be with you, 


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Meet the Panelist: Julie, California

Hi! I am Julie, a Brazilian brand strategist, and amateur cook. I grew up in Brazil, but I currently live in California. I dreamed of visiting the Disneyland Resort and the Walt Disney World Resort since I was a little girl and now I love to help others enjoy the magic as much as I do. Being an all-things-Disney nerd and Disney Vacation Club member, I'm here to help you find the perfect hotels, park events, and seasonal festivals to make your trip a memory to cherish forever! Learn More About Julie

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