• On Jan 13, 2021
    Delilah from OK Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot find my reservations

    Welcome to planDisney, Delilah!

    Thank you for sending us your question. I am so sorry you are having trouble finding your Walt Disney World Resort reservations.

    Delilah, your reservations will be found in the “My Plans” section of your My Disney Experience account. If you are on a laptop or desktop, please click here to navigate to the My Plans tab. You will need to sign in to your account in order to access this information.

    If you are using the My Disney Experience app, tap on the three lines located on the bottom right of your screen and navigate to the “My Plans” section. If you have any reservations associated with your My Disney Experience account, they will be found in this section.

    If you do not see any Disney Park Pass selections, Disney Resort hotel reservations, or advance dining reservations in the “My Plans” section of your account, you will need to speak to a friendly Cast Member. With their help (and a little bit of pixie dust), you will be able to successfully link your reservations to your account.

    You can find support by visiting the following link: Walt Disney World Resort help center. From there, it is easy to talk to a Cast Member via online chat, phone, or e-mail.

    You can also return to planDisney, where we are always excited to help you! If you have any additional Disney vacation planning questions, please visit us again.

    Happy Planning,

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Meet the Panelist: Priscila, Florida

Welcome home! I'm Priscila, native Floridian, lifelong Disney fan, and mom to two of my very own Disney Princesses! I'm passionate about all things Disney and as an Annual Passholder I visit Walt Disney World Resort often. I'm honored to be sharing my knowledge with you while on the planDisney panel. With a sprinkling of Pixie Dust, I'm ready to help you plan an unforgettable vacation to Walt Disney World Resort. In the words of Walt Disney himself, "To all who come to this happy place, welcome!" Learn More About Priscila

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