couple checking in Disney's Animal Kingdom
  • On May 3, 2021
    Nicole from AL Asked Please note that experiences, policies, pricing and other offerings are subject to change and may have changed since the date of this answer.

    I cannot find my reservation...where is it??

    Hello Nicole and welcome to planDisney!

    Oh my goodness!  Let's hope that with just a little faith, hope, and pixie dust we can find your all-important Walt Disney World Resort reservation details for your vacation this coming December. 

    I'm sure you've done this already Nicole, but my 1st suggestion would be for you to sign in to your My Disney Experience account via a desktop computer and then using the drop-down menu, head for My Plans.  In this section, open the Resort Hotel tab where linked reservations should appear, or any already made reservations can be linked.

    Another suggestion would be for you to look for your email confirmation for your Disney Resorts Collection hotel reservation.  It should be straightforward to search for 'Disney reservation' within your personal email inbox.

    If you should still need a little assistance in finding your already made Disney reservation, then I highly suggest speaking with a knowledgeable Cast Member who should be able to help uncover the whereabouts of your Walt Disney World Resort reservation details.  Contact Disney Resort Hotel Reservations by calling the telephone number contained within this handy Walt Disney World Resort Phone Directory, or it's always possible to email your enquiry to Cast Members via this online email form.

    Nicole, if you should have any further specific questions about planning your vacation to the most magical place on earth this coming Holiday season, then please don't hesitate to pop back to planDisney with another question.  

    Have a great Disney day ~ Jane
thumbnail image for Jane

Meet the Panelist: Jane, United Kingdom

As the UK "Mum" on the planDisney Panel I'm able to assist those lucky Guests visiting Walt Disney World Resort from the United Kingdom who generally enjoy a whole 2 week magical stay. The planning and organising of resorts, Advance Dining Reservations and extra pixie dusted holiday fun for solo travellers, large or small family groups is my absolute pleasure! Learn More About Jane

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